New Brunswick renting guide
Disputes and the Tenant and Landlord Relations Office in New Brunswick
When you cannot work it out, the Tenant and Landlord Relations Office mediates, and an officer can issue a binding decision.
How do I resolve a dispute with my landlord in New Brunswick?
For tenants
Raise the issue with your landlord in writing first. If that fails, file with the Office through Service New Brunswick, online, by email, by mail, or in person. An officer investigates, tries to mediate, and can issue a binding decision. New Brunswick now offers free tenant legal advice through PLEIS-NB, a Legal Info Line plus summer clinics, though not full legal-aid representation, so a clean paper trail still matters.
For landlords
Same process from your side. Keep dated records of notices, messages, and the move-in condition. If mediation fails, the officer issues a binding order.
The key facts
- Where to file
- Service New Brunswick / the Office
- How it works
- Investigate, mediate, binding decision
- Free legal advice
- PLEIS-NB Legal Info Line + summer clinics
Common questions
How do I file a dispute?
Put it in writing to your landlord first. If that does not resolve it, file an application with the Tenant and Landlord Relations Office through Service New Brunswick.
Sources
This is general information, not legal advice. For a decision on your situation, contact Tenant and Landlord Relations Office (formerly the Residential Tenancies Tribunal).
Have a specific question? Ask the rental assistant for a plain answer with a source.
